Privacy Statement
eePulse, Inc. Privacy Statement
Last revised January 11, 2007
eePulse adheres to the principles set forth in the Safe
Harbor framework as established by the U.S. Department of
Commerce in conjunction with the European Commission regarding
the collection, use and retention of personally identifiable
information provided to us from the European Union. This
Privacy Policy applies to all eePulse Web sites. It does
not apply to the Web sites or operations of third parties.
Your privacy is important to us. We respect the privacy
of visitors to our marketing web site and that of our clients
and their respondent populations. We do not sell, rent or
trade data submitted to us.
The Types of Information we collect
eePulse, Inc. collects a wide range of data through our
secure site https://secure.eepulse.net about and from
respondents (anyone submitting data via a survey conducted
by eePulse, Inc.) depending on the information needs of the
client. In addition, clients may provide us with demographic
information such as respondent name, respondent job title,
department, geographic region, etc. This information gives
us the flexibility to create group reports of respondent
data sorted by department, location etc. Personal information
is NEVER connected with any of the data or reports seen by
any client or third party unless authorized by the individual
respondent. However, to make sure you do not inadvertently
identify yourself, when submitting your response to comment
questions, please refrain from writing comments like, "I
just got back from vacation and found..." or anything that
might cause you to disclose your identity or your company's
identity directly or indirectly within your comment.
Before a user (a survey participant or manager viewing
reports) can view secure information (e.g. individual or
manager reports), the user must complete a registration
process and establish logon credentials including user name
and password. Users that only submit data via surveys
typically are not required to complete the registration
process or to enter logon credentials to complete a survey.
Visitors to our marketing web site (www.eepulse.com) may
also submit data on our "Contact Us", "Join Our Team" or
other data submission pages.
We also receive information from registrants to our self
service web site (www.myeepulse.com) including registrant
name, company name, title, address, phone number, email
address and credit card information for subscription payments.
The registrant may also supply email lists, employee names,
titles and other demographics related to the target population
they survey in the MyeePulse system. The use of the MyeePulse
Web site, the survey process and data collected by the
registrant through MyeePulse is subject to the Terms of Use
policy for MyeePulse.
Maintenance of data, user identification and passwords:
If you have a user account on one of our Web sites, you
may access your information to update your registrant
information through the Web site. You may also request that
we remove your registration information from our current
database by contacting us in the USA at 734-996-2321 or
info@eepulse.com.
Use and Disclosure of Respondent Data
We will only share your personally identifiable information
("Personally identifiable information" means data that
individually identifies you, such as your name, email
address, phone number, address, etc.) to any third party
if one or more of the following occur:
- we have your consent
- we consider that we are required to do so by law
- we find that you are in breach of our terms and conditions
or any of our policies or usage guidelines for specific
products or services
- it is necessary in our opinion to do so to prevent,
investigate, detect or prosecute criminal offences or attacks
on the technical integrity of our site(s) or our network
- it is necessary in our opinion to do so to protect the
rights, property, or safety of eePulse and its employees,
the users of our site(s), or the public.
Anonymity vs. Confidentiality
In the typical eePulse, inc. survey process, the data
we receive from respondents are confidential to eePulse and
anonymous to the client. eePulse knows who submitted data
and stores the responses with the respondent's name. This
allows us to: 1) provide individual reports to the respondent
so the respondent can compare himself or herself to department
and company level results; 2) group data into various
categories allowing reports to be generated immediately;
3) give managers the ability to respond directly to groups
or individuals within an organization while maintaining
individual respondent anonymity; 4) give coaches (either
eePulse, Client or Third Party) the ability to respond
directly to the individual for the purpose of clarifying
information provided by the respondent or to provide
information to the respondent while maintaining individual
respondent anonymity. At all times, the respondent's name
and other identifying information previously loaded into
our database are kept confidential to eePulse and anonymous
to the client and third party.
What happens to respondent comments that are included in surveys?
At times, respondents say things in the open-ended
comments that can identify them to anyone reading a report.
For example, if you say:
"I was on vacation last week and I can't believe they
moved my desk to the third floor in front of the big window.
I can't work because the sun is too bright."
Anyone reading this comment would know that the person
on the third floor whose desk was just moved wrote the
comment.
Under our standard contract terms, comments go directly
into reports to managers and the staff at eePulse does not
read, edit or make changes to respondent comments. If
respondents do not want it to be known that they participated
or made a comment, they must make sure to write comments
so that they do not disclose information that will identify
them to the reader of a group report (that puts multiple
comments together in one large report).
Measures to protect Respondent Confidentiality and Anonymity
eePulse, Inc. has implemented internal controls and
procedures that are designed to preserve the confidentiality
and anonymity of the respondents. These include: 1) Each
client must agree that eePulse, Inc. will not reveal
information to the client or any third party that identifies
the respondent. 2) Data that has been previously loaded
into our database that may identify or be identifiable to
a respondent, such as name, title, etc., are not included
with any reports to the client or in any other data provided
to clients. 3) Any information provided by the respondent
during the technical support process is used only for the
intention of providing technical support. 4) All eePulse
employees sign non-disclosure agreements obligating them
to maintain the confidentiality of the data. 5) Multi-tier
security technology is utilized to prevent and detect
unauthorized access to the eePulse Measurecom website,
including using a secured (SSL) line for data transmission.
Unfortunately, no method of transmission over the Internet,
or method of electronic storage, is completely secure.
Therefore, while we take safeguards to protect the personal
information that you transmit to us, we cannot guarantee
its absolute security.
How we use Cookies
A cookie is a small piece of data that is sent to your
browser from a web server and stored on your computer's
hard drive. A cookie can't read data off your hard disk or
read cookie files created by other sites. Cookies do not
damage your system. We use cookies to store your client
id., user name, and if you choose, your password, so that
you don't have to re-enter them each time you visit our
website. eePulse, Inc. does not store any other personally
identifiable information in cookies.
You can choose whether to accept cookies by changing the
setting of your browser. You can set your browser to refuse
all cookies, or allow your browser to show you when a cookie
is being sent. If you choose not to accept these cookies,
your experience at our site and other websites may be
diminished and some features may not work as intended.
We collect and analyze web site traffic
We use log file analysis tools and outside services to
collect and analyze our web traffic. None of these tools
personally identifies our visitors to the www.eepulse.com
web site. They are used to help us understand our marketing
effectiveness, enhance our web interface, and improve your
overall online experience with eePulse.
Links to other Web Sites
Our web sites contain links to other, third party web
sites. Please be aware that eePulse is not responsible for
the privacy practices of such other sites. We encourage you
to read the privacy statements of the destination sites.
Right to Change Policy
We reserve the right to change this Privacy Statement.
If we make any changes to this policy we will change the
date at the top of this statement to reflect the effective
date of the change. You are encouraged to check the date
of this Privacy Statement to insure your awareness of any
updates.
Contact for Privacy Inquiries
If you have any questions about this Privacy Statement please contact: info@eepulse.com
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