 | |
Contact us:
or
877-377-8573
|
|
| |
eePulse
Technology Specifications
The Measurecom software suite includes the following:
Pulse Dialogues
-
Unlimited
Pulse Dialogues (as frequently as weekly). Any question, any time, for
any group or subgroup. (See Research for more information on strategic
use of Pulse Dialogues).
-
Snapshot
communication on your Pulse Dialogues. On each Pulse Dialog you
can include a "Snapshot" or piece of information that is communicated
back to the respondents about actions taken, upcoming events, and
more.
-
Trendmarking™
- eePulse takes benchmarking to the next level by providing real-time
comparisons today. You can see your own weekly trend or monthly trend
data compared to that same trend data of other companies. Trendmarking
makes benchmarking of people data as real time as stock price data
comparisons. You would not compare your stock price today to that of
your competitors three years ago; why do the same with employee or
customer survey data?
-
Centralized
control with business unit ownership. Overall questions for corporate
and customized questions and usage for each sub-group, business
division, and more. This means tailored surveys for training, new hire
acculturation, diversity, HR service assessment, and more. All
of this can be done with the same system that handles corporate annual
surveys and weekly management reporting.
Pulse Reports™
-
Unlimited
Pulse Reports based on multiple cuts of the data. Weekly reports
to thousands of users. Reports can be cut by location, customer type,
department, seniority, and more.
-
Personalized
Pulse Report for each respondent. By getting something back
immediately, respondents are more engaged. Each respondent receives a
trend graph with his/her own data compared to any comparison group set
up by the organization. They may compare their own data to the overall
company trend line, their location trend line, or their department's
data.
-
Comment
Category Reports - Access to eePulse's Automatic Comment
Categorization Technology. eePulse can categorize hundreds of
thousands of comments weekly. Comment reports also are
automatically sorted by survey score (see all comments that are
associated with a survey score of "very satisfied" or "very
dissatisfied) or by reporting group (department, location, etc.)
-
Pulse Reports
change as you change. This means accurate data. When your
organization structure changes, your Pulse Reports change. This makes
the eePulse process work well for any company going through change,
reorganizing, merging or restructuring, or undergoing fast growth or
any other change. This is critical when people data is the basis of
any form of manager accountability (e.g. balanced score cards,
performance management, etc.). The manager should be assured that
his/her data is for the people that are really in his/her group.
-
Pulse Alerts
- Diagnostic analyses that let you set up alerts associated with
customer problems, turnover issues, and more.
Action Planning
-
Action Planning - A suite of products that allow managers to track issues and associated actions; review issues and actions of their direct reports, accumulate ROI for every action, and more.
-
Pulse Learning modules that are
linked to managers' customized reports. eePulse can link each
manager's comment categories with learning modules that are tailored
for every manager.
-
Event Log -
Users (managers, survey respondents) have access to their own
confidential journals.
Communicate Back Tools
-
Instant Focus Group Functionality -
You can respond to an individual comment in order to get more
information.
-
Coaching
Function - You or an eePulse researcher can review the history of
comments (without knowing the identity of the person) and make your
responses more focused and helpful to the respondent.
-
Manager
Response Functionality - Managers can share selected Pulse Reports
with groups of respondents. In addition, managers can write messages
to these individuals, thus closing the feedback loop immediately.
Making It Work For You
-
All
technology updates are delivered to clients easily via our ASP
business model.
-
Help desk
available via phone or e-mail.
-
Standard
training materials and user manuals available on-line.
-
Secure web
site - Measurecom is hosted on the secure eePulse web site.
|
|
|