eePulse Solution
Research Metrics
The following presentations are available as either
Powerpoint Presentations or Adobe PDF Files. Please
choose a preferred format (once) before viewing the
presentations.
Clients have access to eePulse's proprietary metrics,
including:
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Our Signature Energy Pulse™
eePulse was founded based on Dr. Theresa Welbourne's
research on what drives long-term firm performance.
The answer to the riddle is energy -- a high energy culture
and employees who are energized by their work. eePulse
translates that research by creating a simple-to-use metric
(one question), that when trended, provides predictive data
on performance. The open-ended comment data that
accompanies the Energy Pulse question give managers access
to problems to be solved and opportunities to be pursued
that will help improve firm performance today.
Click here to view our
Energy
Pulse Presentation
.
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Engagement Pulse™
If you are searching for an employee engagement tool, our
Energy Pulse process can be used to track and monitor
engagement and much more. By giving employees voice,
responding to the key issues that arise from your data, and
communicating back what you did, you affect and improve
engagement with the eePulse solution. The rollout
strategy used by eePulse assures that we first engage
managers. You cannot have engaged employees without
engaged managers.
Click here to view our
Engagement Pulse Presentation
.
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Valour Pulse™
The Valour
Pulse includes 15 questions that provide a "snapshot" of
your culture for growth and change. These metrics
provide a supplement to the Energy Pulse.
Click here to view our
Valour
Pulse Presentation
.
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Culture Pulse™
Using established metrics on organization culture, you can
track how your culture changes over time and how Energy and
manager action affect culture. We also can establish
the relationship between organization culture (and
sub-cultures in business units, locations, etc.) and firm
performance.
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Confidence Pulse™
In order to predict purchasing power, we assess customer
confidence. Likewise, eePulse assesses employee
confidence in your strategy, vision, leadership, and ability
to execute. These metrics can be used to determine
"engagement power" -- when employees are confident about
where they are headed, they are more likely to engage in the
changes you make.
Click here to view our
Confidence Pulse Presentation
.
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ChangeStep Pulse™
For organizations going through change, you can assess the
rate at which the change is progressing and where your
employees are in the change cycle.
Click here to view our
ChangeStep
Pulse Presentation
.
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Customer Enthusiasm Pulse™
Our work on employee energy transfers to the customer world
in a number of ways. When employees are energized,
they go above and beyond to help their firms be
successful. When customers are energized or
enthusiastic about your product/services, they stay with you
even when markets change, they continue to give you business
if you make mistakes, and they don't turn their backs due to
price. Leading customers (the ones who are key to your
success) can provide superb ideas for improvement and by
listening to those ideas, your customers help you grow your
business. eePulse tracks customer enthusiasm and as a
result of our unique and easy-to-use process, you improve
relationships while obtaining outstanding data. The
data you receive focuses heavily on open-ended comments
rather than hundreds of questions that irritate your
customers. The eePulse solution helps you engage in
dialogue with your leading customers, and the dialogue
drives new business.
Click here to view our
Customer
Enthusiasm Presentation
.
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Case Vignettes
 View
a Powerpoint presentation of our case vignettes
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