Phase |
Technology |
Metrics |
Research Consulting Training
|
|
I: New leader “owns” process and data. Listen and learn phase |
Base Measurecom Suite with auto categorization of comments. Weekly data collection.
Reports to new leader only in phase one.
|
Energy Pulse
Calibration
Drill-down questions based on comments
|
In-depth analysis of comments and data.
Prepare draft communications weekly from new leader to employees.
Prepare presentations based on data for use with management team.
|
II: Build the “cabinet” or competition
|
Report access for ALL data given to management team or reports for the leader in question given to that person only. Action planning implemented.
|
Customized questions based on new leader’s business strategy. Can implement customized questions for each leader in the team.
|
Training for individuals who receive report access.
Executive reports with benchmark data.
Quarterly presentations of data.
|
|
Personal reports
Event log
|
Add questions suggested by employees, managers
Continue with trend questions, customized questions
|
Continue to use real-time data for user group meetings and executive development. |