Use the following chart to understand the typical implementation process for the Employee Survey process:
Employee Survey and/or Follow-Up
Phase |
Technology |
Metrics |
Research Consulting Training
|
I: Implementation and start up
|
Base Measurecom Suite with auto categorization of comments.
If annual survey, follow-up process can be escalated due to Measurecom’s superior reporting capabilities for ALL managers.
|
As requested by client. If annual survey, can use eePulse metrics (e.g. Valour, Climate or Culture surveys, etc.). If follow up to employee survey, develop key questions per manager or for overall organization.
|
In order to speed up follow-up process, training for key stakeholders needed prior to survey implementation.
Flash report the first week after survey. This includes letter to all employees and preliminary report to management team.
|
II: In-depth reporting for overall data
|
Access to on-line reports given to key stakeholders.
Action planning
|
|
Research report prepared for the overall organization.
Action planning module can be populated.
|
III: Roll out to all managers
|
Managers receive their own reports. Can turn off comments for first-line supervisors.
|
|
Can provide report coaching for managers. Provide a set amount of hours per managers; they work with coaches via phone. |
|
Personal reports
Event logs
|
|
Share results with employees. Organize employee groups to work on key issues.
|
V: Continuous data collection and dialogue
|
Action planning for all managers.
Customize as needed.
|
|
Quarterly reports for senior executives. Benchmark reports. Join Learning Leaders Forum. |
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